We are Apex Recruitment Services

Project Manager – CEX Unity

Rate: £33.88 per hour (Umbrella PAYE)
Location: Gaydon – Hybrid 2 days per week on site
Contract: Inside IR35, Until Nov. 2026

Role Summary

The Project Manager – CEX Unity will support the successful delivery of a complex customer experience transformation programme, coordinating multiple workstreams to ensure alignment, governance, and timely delivery across the CEX Unity initiative.

Role & Responsibilities

• Support the end-to-end delivery plan for CEX Unity, ensuring milestones are achieved across system integration, organisation design, process mapping, change management, and communications activities as part of the Project Manager – CEX Unity remit.
• Work closely with the Programme Manager to coordinate activities across Business Analysts, Change Analysts, Organisation Design teams, People Partners, and CEX project leads.
  Facilitate cross-functional collaboration across CEX teams and with Regional, Market, Commercial, and Enterprise stakeholders.
• Track, manage, and report risks, issues, and dependencies, escalating where appropriate.
• Support the establishment, preparation, and running of programme governance meetings.
• Create and maintain project artefacts including project charters, project plans, RAID logs, and delivery dashboards in line with Project Manager – CEX Unity best practice.
• Support planning and preparation for phased implementations, transitions, and go-live activities.
• Ensure ongoing alignment across all CEX Unity workstreams.

Requirements Of The Role

• Proven experience in project management within transformation or system integration programmes, suitable for a Project Manager – CEX Unity role.
• Strong delivery focus.
• Excellent senior stakeholder management and communication skills.
• Experience or familiarity with organisation design, change management, and customer experience strategy.
• Proficiency with project delivery tools such as JIRA and Confluence.
• Experience facilitating workshops and cross-functional sessions.

Apply Now

If you are an experienced Project Manager – CEX Unity looking for your next Inside IR35 contract opportunity, please apply today.

Please note, this role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitment’s contribution towards Employer Costs.