We are Apex Recruitment Services

Demand & Portfolio Coordinator
Rate: £35.59 per hour (Umbrella PAYE)
Location: Gaydon
Contract: Inside IR35

Role Summary

The Demand & Portfolio Coordinator plays a key role in supporting customer experience demand and prioritisation activities within a complex digital environment. The position contributes to shaping and managing the demand pipeline, ensuring clarity, control, and alignment with strategic roadmaps.

Role & Responsibilities

• Support the capture, validation, and assessment of digital demand submissions as Demand & Portfolio Coordinator.
• Ensure demand requests are processed promptly and routed to appropriate delivery channels.
• Maintain traceability of demand items from initial request through to delivery.
• Plan and coordinate key meetings, ensuring appropriate stakeholder representation and content coverage.
• Contribute to governance forums and demand synchronisation activities.
• Maintain dashboards, datasets, and reporting tools to ensure accuracy of demand and portfolio data.
• Coordinate demand outputs and supporting documentation, tracking delivery and highlighting risks.
• Support portfolio visibility and assist in prioritisation aligned to strategic roadmaps.
• Monitor portfolio health, escalating risks and issues where required.
• Build strong working relationships across business, digital, regional, and centre of excellence teams.
• Act as a reliable interface between demand requestors and delivery teams.
• Contribute to continuous improvement of demand and portfolio processes.

Requirements Of The Role

• Experience supporting portfolio management or PMO activities within large, complex organisations as a Demand & Portfolio Coordinator.
• Good understanding of digital ecosystems and technical landscapes.
• Ability to recognise digital complexity and identify potential delivery risks.
• Familiarity with Agile delivery practices and ways of working.
• Ability to build productive relationships across cross-functional teams.
• Professional PMO qualification (e.g. PRINCE2®, MSP®, P3O®) desirable but not essential.

Apply Now

If you are an experienced Demand & Portfolio Coordinator looking to support digital transformation and customer-focused delivery, please apply today.

Please note, this role is deemed inside of IR35. The Umbrella Pay Rate offered is inclusive of the Assignment pay rate, holiday pay and Apex Recruitment’s contribution towards Employer Costs.