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Workshop Controller

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Salary: £30k per year + Bonus

Location: Coventry, West Midlands

Job Type: Permanent

Date Listed: 23 Dec 2021

Reference: 5258

Workshop Controller
Location:
Coventry
Shift: Days
Permanent
Salary: £30,000 per annum + £6,000 bonus.

Workshop Controller required to join a very busy and successful Automotive Dealership, based in Coventry. This role is to focus on the quality of service and repair work completed on the vehicles before they are returned to the customer. This is a permanent role with a salary up to £30,000 per annum plus £6,000 in OTE bonuses.

Reporting to the service manager, the Workshop Controller will be responsible for ensuring quality control measures are in place, conducting audits on the team’s work and general compliance.

This role would be ideal for an experienced Technician looking for the next step in their progression, or someone with similar experience who is looking to work with one of the most recognisable brands in the UK.

Roles & Responsibilities of the Workshop Controller:

  •      Ensuring that all work completed on site meets the brand and industries standards, reviewing the work of Technicians to ensure it has been completed thoroughly and correctly,
  •      Working with Technicians to quality standards are maintained throughout the business,
  •      Working with colleagues and other departments to ensure a seamless service for customers,
  •      Working with the Servicing Department to ensure work is scheduled and prioritised correctly,
  •      Accurately recording technician time and writing technical reports and recommendations,
  •      Assisting technicians with technical challenges to identify solutions,
  •      Ordering correct parts for vehicles,
  •      Ensuring warranty standards are adhered to,
  •      Liaising with other departments with regards to parts and any other queries as the workshop representative,
  •      Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind,
  •      Ensuring that all work complies with DVSA, health and safety and manufacturer policy, as well as company standards.

The ideal Workshop Controller:

  •      Previous experience within the automotive industry, particularly within a dealership environment is essential,
  •      Experience as a Technician, Senior Technician or Workshop Controller would be ideal,
  •      Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email
  •      Able to address Quality Standard issues within a dealership environment and able to drive forward Quality Standards,
  •      A strong understanding on DVSA standards would be beneficial.

To show your interest in this role please Apply Now with a copy of your CV, should you be successfully shortlisted a member of our Team will contact you to discuss the role in more detail. All applications are treated in the strictest confidence.