We are Apex Recruitment Services

Your next career move could be just one click away

Operations Manager

Apply Now

Salary: £25k - 30k per year

Location: Stratford-upon-Avon, Warwickshire

Job Type: Permanent

Date Listed: 21 Dec 2021

Reference: 5257

Operations Manager

Based in Stratford-upon-Avon

Full time – Permanent post

You will be responsible for delivering excellent visitor experiences and for developing a sustainable operating model of visitor and revenue growth, ensuring the protection of the Charities reputation through appropriate compliance with various internal and external policies.

Your responsibilities:

  • To deliver memorable visitor experiences by achieving operational excellence at the Charity
  • To manage all administrative tasks
  • To manage the retail operation, overseeing the purchase of stock and monitoring sales
  • To ensure that all services within the building run smoothly, including information provision, customer flow management, cleaning, and liaison with outside contractors. 
  • To recruit, train and manage volunteers
  • To oversee the AV system in the building
  • To share weekend Duty Manager responsibilities as required
  • To ensure the protection of the Charities reputation through appropriate compliance with fire, security, Health and Safety, and emergency policies

What we are looking for:

  • Experience of leading and managing cultural heritage organisations
  • Experience in developing operational models for revenue and visitor growth
  • Experience and application of managing budgets and funding streams within the public and charity sector
  • Experience in management for retail operations including stock monitoring and sales forecast
  • Experience in people management including training and recruitment
  • Passionate about working with cultural heritage and charity organisations
  • Innovative and proactive approach
  • Ability to work with cross-functional teams to achieve a common goal

You will be reporting to:

General Manager

Salary: £25-30k per annum

Hours: 35 per week – applicants will need to be flexible around this

Holiday: 25 days plus statutory Bank holidays