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  • We are Apex Recruitment Services

    Your next career move could be just one click away

Operational Analyst

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Salary: Market related

Location: Warwick, Warwickshire

Job Type: Contract

Date Listed: 22 Jan 2019

Reference: 4269 - Apex JS

Position: Operational Analyst
Location: Warwick
Type: Contract
Hours:  40 Hours per Week

The Role:

To support our client, our customers and our workflow, tracking, finance and reporting software and processes. 

Key Responsibilities: 

  • Work competently within JIRA, Confluence and Big Picture and support the client project management functions
  • Undertake administration and configuration of the JIRA systems
  • Develop user reports and dashboards
  • Extract, manipulate and interpret data from a variety of sources (including Finance system and JIRA) for inclusion in both internal and external reporting requirements
  • Share insight from data analysis and present when appropriate to support the senior management in timely decision making
  • Collate and report KPI data  
  • Support the Planning and Control Manager and Scrum Master with project co-ordination and data analysis tasks


Person Specification:

  • You will be a dynamic and intuitive person with a proactive ‘can-do’ approach to supporting business operations through strong communication and analytical skills.
  • Ideally, you will have experience of working for a service supplier and/or within a Technical Information organisation.

To be successful in this role you must have:

  • IT and computer literate (Microsoft suite)
  • Strong Microsoft Excel skills
  • Ability to question and interrogate data
  • Excellent organisational and time management skills
  • Capable of managing and prioritising workload and working to deadlines
  • Analytical thinker with investigational and inquisitive mind
  • The ability work to the highest levels of details and standards
  • The determination to exceed customer expectations
  • Excellent spoken and written English skills
  • A working knowledge of JIRA, Confluence and Big Picture would be an advantage
  • An understanding of working within an Agile environment would be an advantage