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  • We are Apex Recruitment Services

    Your next career move could be just one click away

Customer Service Sales

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Salary: Market related

Location: Stratford-upon-Avon, Warwickshire

Job Type: Permanent

Date Listed: 24 Sep 2018

Reference: 4190 - Apex CG

Our client is a family run, independent Mercedes-Benz specialist. Boasting clients from around the globe, they cover all aspects of classic car ownership, including buying, maintaining and restoring. The team are continually investing a large amount of time and resource into sourcing specialist products, whilst developing their own range of products and parts that can't be found anywhere else.

The passion and enthusiasm make our expertise invaluable; striving off incorporating your personal touch to a classic vehicle. The team are passionate about cars and people and are constantly determined to deliver the ultimate customer experience. For the entire team a happy car is a happy customer.

What you will be doing:

You will be taking telephone and email enquiries from both new and existing customers

Ensuring on-line enquiries are followed through and fulfilled

You be required to log all queries that come through

You will be building quotes and converting to Sales

Dealing with face to face customers that come to site on a daily basis

You will be reviewing and recommending appropriate products, ensuring the items are compatible with the clients' vehicle using electronic catalogues

You will be responsible for after sales technical support, liaising with mechanics as and when required

What we expect from you:

Requirements;

Experience within the automotive industry

Genuine interest within automotive sector

Excellent communication skills both verbally and written

Ability to convert enquiries into orders

Significant experience of IT including Microsoft Office Applications

Team player able to support other members in other departments

Enthusiastic approach with good telephone manner